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Outbound Call Center Representative

Hospitality Designs is looking to build a new call center to join our operations based in Richmond BC. This Call Center will specialize in outbound sales calls to prospect clients and coordinating client services and needs with various internal support departments. 

As an Outbound Sales Representative, your responsibilities will include:

  • Cold calling prospects to generate sales leads within a specified hotel brand 
  • Coordinate communications between the client and internal support departments including Project Coordinators, Purchasing Agents and Interior Designers 

We are also looking for a Team Lead to build, lead, motivate and support the team in achieving monthly sales target in a fast-changing, entrepreneurial environment. 

What we're looking for in an Outbound Sales Representative:

  • 2-3 years' experience in a call center environment, preferably in outbound sales calling 
  • 2-3 years' customer service experience
  • Strong attention to detail 
  • Ability to handle multiple projects, at different phases of completion 
  • Excellent written and verbal communication skills
  • Ability to collaborate effectively with various internal departments 

About us:

Since 1993, Hospitality Designs has been working with clients from across the globe in providing a full hotel interior service experience to hotel owners and designers.  We provide in-house procurement, interior design and durable case good manufacturing. We pride ourselves on excellence in creating fresh designs and providing the highest quality hotel furniture for the hospitality industry.  Through procurement, we fully furnish rooms - from the carpets on the floor to the chandeliers in the ceiling.   At Hospitality Designs, we boast an impressive team of award-winning designers and engineers that can create custom pieces for our clients around the world, including the Hilton, Starwood, and Marriot hotel groups.

We believe in innovation and excellence, and we help our clients with providing outstanding experiences for their customers.

Interested? Hit Apply now and submit your resume! 

Thank you for your interest in Hospitality Designs! 

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